5. Upholding your legal rights

About this page

Legal advice could cost you hundreds or even thousands of dollars if you are not a Member.

Members have privileged access to the legal services of our partner firm Maurice Blackburn who offer highly regarded expertise in TAC, property damage and public liability claims.

Upholding your legal rights includes:

How to recover costs associated with damage caused by another person.

Assist members to ensure motorists are held accountable for infringements of road rules (where appropriate)

For problems with bike shops on warranty, repair and maintenance issues.

 

One member's comments

"I extend my gratitude to Bicycle Victoria for their advice and assistance provided in response to my accident. My dealings with staff were always pleasant and helpful and I am certain without their help the situation would not have been resolved. Thank you Bicycle Victoria for making my accident so much easier to deal with." Matthew O'Neill (Member), Brunswick

Dealing with Loss or Grief

Although we don't provide grief counselling, Members can access further information on the National Association for Loss and Grief (NALAG) and related services contacts.

What to do if you are involved in a bike accident

If you are a Bicycle Victoria or a Cycle Safe Club of Australasia member, we can provide you with assistance in dealing with the steps following a bike accident.

 

Support the people who support your bike riding. Join Bicycle Victoria.

Answers for common questions

Dealing with the TAC

Remember to put a claim number on every receipt and letter that you send through. This helps to ensure that all are collated to your current claim and is processed efficiently.

When should I call Bicycle Victoria for free legal advice?

 - Your property is damaged by another person and you wish to recover your costs

- You need assistance with a TAC claim

- You would like advice about bike shop repair and maintenance issues.

How do I find details for a person at fault?

Ideally you will have obtained contact details of the person at fault at the scene of the accident. However, if you only obtained the person's name, you can try doing an electoral roll search at the Victorian Electoral Commission (VEC) to obtain their address details. Alternatively if the police attended the scene, you will be able to obtain a copy of the police collision report which will list the contact details of all persons involved in the accident.

Who you going to call?

Call Bicycle Victoria prior to making a TAC claim and we will put you in touch with Maurice Blackburn for Members' free legal advice to ensure you get what is owed to you.

The Cab or the Passenger?

The driver of the taxi has a duty to ensure that his passengers alight from his vehicle in a safe manner. The letter of demand would go to the Taxi Company.

Let us know your stories regarding bike shops & consumer support, as well as bike damage recovery.

You may have the answer that another member is looking for.

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