8. User Guidelines
About this page
When your application is successful you automatically become a ‘Parkiteer’. Being a Parkiteer means you have access to the cage at your station at any time.
There are some guidelines for using the cage:
- Registered Parkiteers can access the cage using an access card, which will be supplied when your application is approved.
- To show you are a registered Parkiteer, you will receive two ID stickers. Attach them to your bike and helmet to show other Parkiteers you are also an member.
- Parkiteers should not give unregistered users access to the cage. Unlawful entry can be reported by contacting Bicycle Victoria. Call 1300 546 526.
- Only registered users may use the bike cage. Do not give access to a friend or others.
- It is recommended that you securely lock your bike when left inside the cage. Bicycle Victoria cannot take responsibility for any loss resulting from a failure to lock your bike.
- Do not use the cage for storage of items other than your bicycle.
- Report any damage to, or issues with the bike cage to Bicycle Victoria. Call 1300 546 526.
- If you lose or damage your access card, report it to Bicycle Victoria on 1300 546 526 and a replacement will be sent out to you. A $10 administration fee is applicable.
- Please consider other users when parking your bike in the cage.
- Do not wedge door open.
- Door can be manually opened from the inside using door handle.
- Ensure door is properly secured upon exiting.
- In case of card failure or damage, you can call Bicycle Victoria. You can be identified by a password and, if necessary, the lock can be overridden remotely by Bicycle Victoria.
- A manual override key is available. Call Bicycle Victoria to organise manual access if necessary.
Once fully registered, Parkiteers receive by post:
- 1x Access Card
- 4x ID Stickers
- Copy of User Guidelines and Terms and Conditions
- Key Contract details
- Request to confirm, by phone, a prearranged password (password nominated by applicant as part of registration process online).
- Once the password is confirmed over the phone, their access card can be activated and rendered ‘live’.
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