4 Contact us
About this page
- Our Organisation
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- contact
Bicycle Victoria values your feedback. If you have concerns about current issues or wish to voice your opinion, we encourage you to put your thoughts into words.
The two best ways
The two best ways to contact Bicycle Victoria are by phone or through the Web based message form. Before you contact us it might be worth searching this website using the keyword search box up above. The website is where we go first to answer your messages and calls.
Phone
Our phones are open from 0900 to 1700 AEST. If you call after 2pm you will avoid the times when many people call.
Outside business hours we have a voice mail system. We try to get back to people who have left a voicemail the same day but sometimes we can't manage that. If you need to get a message to us out of hours, we suggest that you use the message system below rather than voicemail. Sometimes names and numbers are hard to discern on the voicemail and the message will leave a clear record of your contact.
Ph 03 8636 8888
Freecall 1800 639 634 (country callers)
Message
We now use a web based message system. This system helps us do a better job for you and cuts down spam. We can see all the messages sent in and can allocate the right people to answer them. Our aim to is answer within three days - in busy times we struggle to meet that and in quiet times we do better! We also can track when you wrote, what you wrote about and the answer we gave you. This means that anyone who handles your issue can see what has gone before.
We think that your personal opinions, comments and suggestions help us do a better job so please send them in. Messages that request specific information or require a response may be answered by a reference to a page on the website.
Here is the contact form
Post
Please use our postbox for mail rather than our street address - it makes it easier for the Postie. Note the strange postcode.
PO Box 426
Collins St West VIC 8007
Fax
We still have a Fax machine (for the moment)
Fax 03 8636 8800
Forums
You might like to visit one of our Forums to have your say and see what others are thinking.
New year and season's greeting message
From all the team here at Bicycle Victoria, we wish you a great time over the Christmas, New Year and holiday break - leading into a fantastic 2007.
Our support for the environment
Bicycle Victoria is always looking for new ways to reduce our environmental footprint. In small ways, we try to preserve the environment we all share.
Support the people who support your bike riding. Join Bicycle Victoria.
